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General inbox · Reply within one business day

Ask a question before you start the process.

Not every council is ready to fill out a match form. Use this path for general questions, corrections, firm inquiries, press, and resource suggestions.

Before you write

Three short routes to save you time:

  • Use the general inbox. The form below is read by the Strata Match team. Reply within one business day.
  • Corrections to a specific page. If a number, statute citation, or firm detail on the site is wrong, say so here or see the corrections note on /methodology. Corrections get posted with a dated note rather than silently edited.
  • Management firm inquiries. If you run a BC strata management company and want to be listed or matched, use the form and put "Firm inquiry, [your firm name]" in the subject line so it routes correctly.

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Reply within one business day. Email, not a ticketing system.